Last updated: 15th January 2025

1. Introduction

Welcome to Avisen Consulting ("we," "our," or "us"). We are a construction quantity surveying consultancy based in the United Kingdom. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

2. Data Controller Information

Avisen Consulting is the data controller responsible for the processing of your personal data. Our registered address, company registration number, and ICO registration number will be provided upon request. Our appointed Data Protection Officer can be contacted for any privacy-related inquiries.

3. Personal Data We Collect

We collect and process personal data from clients, business partners, and website visitors. Client data includes names, contact details, business information, contract and payment details, project specifications, and correspondence records. Business partner data includes names, contact details, professional qualifications, business relationship information, and financial data. Website visitor data includes IP addresses, browser details, operating systems, pages visited, and referral sources.

4. Legal Basis for Processing

The legal bases for processing personal data include contract performance, legal obligations, legitimate interests, and consent where explicitly provided. Processing under contract performance is necessary to deliver our quantity surveying services. Legal obligations require compliance with UK laws and regulations. Legitimate interests cover business operations, marketing, and service improvements. Consent is sought where applicable.

5. How We Use Your Data

We use personal data to provide quantity surveying services, manage client relationships and projects, process payments, comply with legal requirements, improve our services, communicate service updates, and protect our legal interests. Our processing ensures that client projects are efficiently managed and that all legal obligations are met.

6. Data Sharing and Recipients

We may share personal data with professional advisers, regulatory bodies, subcontractors, and IT service providers. All recipients are required to implement appropriate security measures and comply with relevant data protection laws. Data sharing is conducted only when necessary to fulfill contractual obligations or comply with legal requirements.

7. International Transfers

If we transfer personal data outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place. These safeguards may include standard contractual clauses, adequacy decisions, or binding corporate rules where applicable.

8. Data Retention

We retain personal data according to legal and business requirements. Active client data is retained for the duration of the business relationship plus six years. Prospective client data is retained for two years from the last contact. Financial records are retained for seven years as required by law. Employment records are retained for six years after employment ends.

9. Your Rights

Under GDPR, individuals have rights regarding their personal data. These rights include access to data, rectification of inaccuracies, erasure of data (right to be forgotten), restriction of processing, data portability, objection to processing, withdrawal of consent, and lodging a complaint with the Information Commissioner’s Office (ICO). To exercise these rights, please contact us at the provided email address.

10. Data Security

We implement various technical and organizational measures to protect personal data. These measures include encryption of digital data, secure physical storage, access controls, authentication protocols, staff training on data protection, and regular security assessments. We continuously review our security practices to safeguard data against unauthorized access and breaches.

11. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide essential functionality. Cookies are small text files stored on your device that help us improve our website's performance and usability.

We do not use cookies to track individual users or collect personal data for marketing purposes. The only cookies in use on our website are essential for functionality and performance monitoring. We use Framer Analytics, which does not track or store any personally identifiable information. Framer Analytics collects aggregated data to help us understand website performance and user interaction without compromising user privacy.

If you wish to manage or disable cookies on your device, you can do so through your browser settings. Please note that disabling cookies may impact the functionality of our website.

For more information about Framer Analytics and their privacy approach, please visit their website at https://www.framer.com.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements. Any significant changes will be communicated via email or website notices. By continuing to use our services after updates, you agree to the revised policy.

13. Contact Information

For any privacy-related inquiries or requests, please contact our us at contact@avisenconsulting.com